FAQs
How do I place an order with you?
You can place an order by phone, by fax, or online. Please find our contact numbers on the contact information page. We only accept paypal online at the
moment but hope to expand this in the future. See below for Trade Accounts.
Can I also purchase from you for private purposes?
You sure can from our online store and then just checkout with paypal.
Where do you deliver the merchandise?
Currently we only deliver to the UK from our online store but please contact us for any other areas by clicking on the contact us link.
What are your return conditions?
These can be found on our online shop (Returns)
How fast can you deliver?
Delivery is usually 2-3 days from receipt of order but please feel free to call to discuss you requirments.
Can we open a Trade Account ?
Subject to the usual credit checks we do offer trade accounts. Please contact us for details or fill in the below form and send it to us.
Credit Account Application Form
Credit Application.doc
Microsoft Word document [145.0 KB]
What are your terms and conditions of sale?
These can be found on the link below.
Legacy Fire Standard Terms and Conditions
terms conditions.pdf
Adobe Acrobat document [162.3 KB]